List of Companies Doing Outsourcing in the Philippines
Outsourcing is one of the many options for companies in running a business. What this means is that instead of hiring in their locale, they have the option of hiring someone who can be miles away from them. This does not necessarily mean the only option is to get help from someone from the other side of the world, you can also opt to hire people in your locale who are from a different office.
The choice to outsource has been around for years already. Typically, here in the Philippines, these types of companies are coined as BPO (or Business Processing Outsourcing).
Types of BPOs
There are two kinds of BPOs, the first is foreign companies outsourcing in the Philippines and the second is local businesses doing outsourcing work.
Foreign companies often put up offshore offices in the Philippines because it is much cheaper (in both putting up the company and hiring the workers) and the pool of workforce available is much larger. These BPOs have spread all over the country and offers different types of opportunities. Here are some of the list of these foreign outsourcing companies:
This is one of the leading global service firms. They do financial processing, mortgage operations, information technology, inbound and outbound calls for the firm’s U.S based retail and wholesale businesses. Their offices are located in both Metro Manila and Cebu City.
IBM is the second largest company in the United States. They do hardware, software, and IT -enabled services. Their officers are sprawled all over Metro Manila.
This is an A Fortune company and in 2014 alone had P28.104 billion in revenues. Accenture services include business operations, IT, applications development and maintenance, help desk services, HR, technology solutions. Similar to JP Morgan and Chase, they have offices in both Metro Manila and Cebu.
Leading the field in customer service solutions, Convergys has over 35 offices all over the country. Aside from customer care services, they also do technical support.
Although not quite well known, there are companies in the Philippines that do offshore work for foreign and local businesses. These services vary from virtual assistant to web design. Here are some local companies you can tap for offshore work:
Syntactics Inc is a Cagayan de Oro based company that does various outsourcing projects such as web design, web development, app development, business applications, virtual assistants services, digital marketing, and graphic design.
They started working on web design and development and over time the company grew. Syntactics, as it is commonly referred to, has been operating in Cagayan de Oro for 17 years already and has done projects for companies in Australia, the UK, the US, and many more.
This is a Davao based company that focuses it services in virtual assistant. They do administrative support to several Australian small and medium businesses and entrepreneurs for long term projects.
Aside from being virtual assistants, Virtual Done Well also does graphic design, web development, and internet marketing.
A Cebu City based company, Eye Webmaster does web design, web development, social media marketing and internet marketing. They have clients from the UK, the US, Singapore, and the Philippines among many others.
D. Agila Innovations, Inc.
This Cagayan de Oro based company focuses on creating applications for clients. Their most popular product is the Streetby App, a lifestyle app for Cagayan de Oro locals and tourists by working with local businesses to let its users order through the app and know of its latest events.
There are other companies from all over the Philippines that do various outsourcing services and cater to different fields, from the health profession to the legal field. However, not enough of them are featured locally because majority are small businesses that cater to clients abroad (although these companies are also open to accepting local clients). This is what the Philippine Outsourcing Company wants to address, for local and foreign clients to easily find these service providing companies that will help their company operations.